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Date /Time (EST) Title Instructor Audience Length Access Tuition
Sat 12/16/2017 @10:00AM Building Market Share that Matters One thing is constant and that is the market is constantly evolving. Stay ahead of changing home buying and selling trends by maintaining a strong market share. This session takes you through the steps for building market share in your current geographic area. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Sat 12/16/2017 @01:00PM 21st Century Prospecting The foundation of every successful sales associate's business is prospecting. During this session, we review the "tried and true" methods of prospecting as well as new and innovative ways of reaching, engaging and attracting today's consumer. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Mon 12/18/2017 @03:00PM Zap Preview for Brokers ZAP is an end-to-end solution that empowers Brokers and Sales Associates to succeed in the digital age. In this overview Brokers learn about the complete ZAP product as well as how (and why) the consumer, sales associate and Broker tools are all interconnected. Discover how ZAP can enhance your company’s service model. Broker/Manager 60 Minutes Launch Webinar $0.00
Tue 12/19/2017 @10:00AM Marketing your Listings with Century 21 In today's market pricing is more important than ever before. Pricing your listings to sell is critical in today's competitive marketplace where online "zestimates" are skewing the consumer perspective. We cover innovative ways to get the seller to better understand a diligent pricing strategy and buy into your pricing plan for the property. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Tue 12/19/2017 @02:00PM Business Builder 321 Business Builder 321 is for advanced users who want to max-out this great tool. During the session, we review importing your contacts from a variety of sources; including LeadRouter. We cover strategies for setting up and managing groups to make follow-up easier along with focused marketing campaigns and adding videos to your communications to drive stronger impact. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Wed 12/20/2017 @11:00AM Building Market Share that Matters One thing is constant and that is the market is constantly evolving. Stay ahead of changing home buying and selling trends by maintaining a strong market share. This session takes you through the steps for building market share in your current geographic area. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Wed 12/20/2017 @03:00PM 21st Century Prospecting The foundation of every successful sales associate's business is prospecting. During this session, we review the "tried and true" methods of prospecting as well as new and innovative ways of reaching, engaging and attracting today's consumer. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Wed 12/20/2017 @05:00PM Agent Business Planning the SMART way Business planning is fundamental to your success as a real estate sales practitioner. During this session, we review the Sales Associate Business Planning Tool found on 21Online. We help you review where you are today in your business as well as set goals and establish milestones for planning your future success and achieving desired income goals. Kathryn Carr Sales Associate 60 Minutes Register $0.00
Thu 12/28/2017 @03:00PM Live ToolkitCMA Webinar for Century 21 Agents A comprehensive overview of ToolkitCMA. See how to create and email Presentations and Flyers, and create an interactive Tablet presentation. Sales Associate 60 Minutes Register $0.00
Mon 01/08/2018 @08:00PM CREATE 21 - 1212 The CREATE 21® course is made up of (13) thirteen live, online sessions. Class begins Monday for orientation. The remaining twelve sessions will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. The start time is always the same. Sessions run approximately 90-120min. Complete instructions will be emailed to all registered students (1) week before orientation along with a 24hr reminder. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career. Paul Sweeney Sales Associate 90 Minutes/13 Sessions Register $0.00
Wed 01/10/2018 @02:00PM Establish Yourself as a Leader Management Certification Program (MCP) 101: Identify the characteristics of an effective leader, define leadership and incorporate skills and habits that can help you become a more effective Leader. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Mon 01/22/2018 @01:00PM CREATE 21 - 1213 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Judy Sagan Sales Associate 90 Minutes/13 Sessions Register $0.00
Wed 01/24/2018 @02:00PM Adaptive Leadership Management Certification Program (MCP) 102: Recognize your social style and how it may impact your management of others. Differentiate between sales associates’ readiness and willingness levels and determine how to adapt your management style based on individual sales associate’s readiness and willingness levels. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Mon 01/29/2018 @09:00AM CREATE 21 - 1214 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Paul Sweeney Sales Associate 90 Minutes/13 Sessions Register $0.00
Mon 02/12/2018 @08:00PM CREATE 21 - 1215 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Paul Sweeney Sales Associate 90 Minutes/13 Sessions Register $0.00
Wed 02/14/2018 @02:00PM Leading Through Self-Organization Management Certification Program (MCP) 103: Recognize the importance of self-organization, utilizing systems and the impact on your perception as a Leader. Perceive the correlation among the following: the company, individual offices, your administrative staff and the sales associates you retain. Identify what skills, habits and events are interfering with the activities associated with your role as a manager. Kathryn Carr Sales Associate 90 Minutes Register $0.00
Mon 02/26/2018 @01:00PM CREATE 21 - 1216 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Judy Sagan Sales Associate 90 Minutes/13 Sessions Register $0.00
Wed 02/28/2018 @02:00PM Start Agents in the Right Direction Management Certification Program (MCP) 104: Recognize the importance of sales associate goal-setting and business planning and selling the idea to the agents who are being coached and mentored. Differentiate between “telling” and creating learning opportunities for your sales associates. Discover how to drive in-office learning opportunities by leveraging CENTURY 21 University and the development benefits. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Mon 03/05/2018 @09:00AM CREATE 21 - 2017 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Paul Sweeney Sales Associate 90 Minutes/13 Sessions Register $0.00
Mon 03/19/2018 @08:00PM CREATE 21 - 1218 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Paul Sweeney Sales Associate 90 Minutes/13 Sessions Register $0.00
Mon 03/26/2018 @01:00PM CREATE 21 - 1219 The CREATE 21® course is made up of (13) thirteen live, online sessions covering the skills and information needed to become a successful Real Estate Agent. There is no cost to register! Classes begin Monday for orientation. Failure to attend the orientation will result in removal from the class. In cases where the Monday is a Holiday, the orientation class will take place the Friday before. The remaining twelve classes will run for four (4) consecutive weeks meeting online every Tuesday, Wednesday and Thursday. Complete instructions will be emailed to all registered attendees (3) days prior to the beginning of classes. Course Outline: SESSION 1 - Orientation SESSION 2 - Overview and Perspective on Career SESSION 3 - Building business though SOI SESSION 4 - Working with SOI SESSION 5 - Prospecting for Sellers SESSION 6 - Prospecting FSBO SESSION 7 - Expireds SESSION 8 - CMA SESSION 9 - Listing Process SESSION 10 - Marketing the Listing/Communicating with Seller SESSION 11 - Prospecting for Buyers SESSION 12 - Working with Buyers SESSION 13 - Your Career Judy Sagan Sales Associate 90 Minutes/13 Session Register $0.00
Wed 03/28/2018 @02:00PM Manage Agent Performance Management Certification Program (MCP) 105: Identify the elements of a Performance Environment and define the steps in the Performance Development Process. We cover the importance of tracking sales associates' performance and the resources for accomplishing. We'll share the dialogue for conducting development consulting dialogues. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 04/11/2018 @02:00PM Sales Meetings and Motivation Management Certification Program (MCP) 106: Recognize the importance of sales (business) meetings, how to drive engagement and excitement as well as explore key components of effective sales meetings. Recognize the agents' levels of motivation and gain ideas on motivating sales associates through contests and other incentives. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 04/25/2018 @02:00PM Guiding and Growing Your Company Management Certification Program (MCP) 107: List the three steps to guiding and growing company business, analyze market share and the importance growth plays in your company's financial health. Use mapping to identify your company's primary and secondary markets as well as target areas for expansion. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 05/16/2018 @03:00PM Designing Your Company Value Package Management Certification Program (MCP) 108: Recognize how your company culture affects your office production, sales associate satisfaction and retention as well as recruiting new sales associates. Reflect on your company culture, how it impacts individual offices, managers and sales associates and recognize the importance of image and brand, and how you can shape and reinforce it. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 05/30/2018 @02:00PM Recruiting Management Certification Program (MCP) 109: Recognize the traits and qualities of successful real estate sales associates, identify backgrounds that tend to be more successful and analyze the five steps to implementing an effective recruiting strategy. We also review the resources available through 21Online; including RECRUIT21 that can help you attract and retain agent talent. Kathrn Carr Broker/Manager 90 Minutes Register $0.00
Wed 06/13/2018 @02:00PM Retaining, Re-engaging or De-associating Management Certification Program (MCP) 110: Identify the steps needed to retain sales associates that you want to keep, analyze how to determine if a sales associate should be re-affiliated or unaffiliated and establish a process for disaffiliating a sales associate Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 06/27/2018 @02:00PM Managing Customer Service Management Certification Program (MCP) 111: Define elevated client/customer service and its importance in driving agent production and marketshare growth. Explore the steps in the Customer Service Cycle, how you would pass along to your agents and determine how to take your company's services from good to exceptional. Kathryn Carr Broker/Manager 90 Minutes Register $0.00
Wed 07/11/2018 @02:00PM Implementing and Managing Change Management Certification Program (MCP) 112: Identify ways to successfully, step-by-step implement change and design an implementation plan for change within your company as well as communicate effectively. Kathryn Carr Broker/Manager 90 Minutes Register $0.00